Selected Financial Data

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SELECTED FINANCIAL DATA

(in millions, except per share amounts)

YEARS ENDED DECEMBER 31,

INCOME STATEMENT

SERVICE REVENUES
(in millions)
2021 $6,461.4
2020 $5,109.0
2019 $6,074.4
2018 $5,800.3
2017 $5,266.8
2016 $5,250.4
2015 $5,094.9
2014 $4,695.0
2013 $4,245.9
2012 $4,111.2
2011 $3,777.0

 

NET INCOME
(in millions)
2021 $598.6
2020 $306.3
2019 $454.4
2018 $434.3
2017 $290.6
2016 $343.4
2015 $357.8
2014 $305.9
2013 $252.2
2012 $209.9
2011 $149.9

 

DILUTED NET INCOME PER SHARE, AS REPORTED
2021 $5.36
2020 $2.70
2019 $3.90
2018 $3.57
2017 $2.33
2016 $2.67
2015 $2.69
2014 $2.26
2013 $1.83
2012 $1.50
2011 $1.04

 

DILUTED SHARES
2021 111.7
2020 113.3
2019 116.4
2018 121.6
2017 124.9
2016 128.8
2015 132.9
2014 135.5
2013 137.6
2012 139.4
2011 141.8

 

DIVIDENDS DECLARED PER SHARE
2021 $1.52
2020 $1.36
2019 $1.24
2018 $1.12
2017 $.96
2016 $.88
2015 $.80
2014 $.72
2013 $.64
2012 $.60
2011 $.56

CASH FLOWS

CAPITAL EXPENDITURES*
(in millions)
2021 $67.9
2020 $66.6
2019 $89.8
2018 $42.5
2017 $40.8
2016 $83.0
2015 $75.1
2014 $62.8
2013 $53.7
2012 $50.1
2011 $56.5

* Capital expenditures for the years ended December 31, 2021, 2020 and 2019 include capitalized cloud computing implementation costs.

NET CASH FLOWS BEFORE FINANCING ACTIVITIES
(in millions)
2021 $515.5
2020 $606.0
2019 $417.5
2018 $483.8
2017 $374.5
2016 $329.8
2015 $320.3
2014 $252.1
2013 $211.4
2012 $216.2
2011 $192.9

 

REPURCHASE OF COMMON STOCK
(in millions)
2021 $287.7
2020 $159.2
2019 $277.5
2018 $353.5
2017 $231.7
2016 $176.0
2015 $271.1
2014 $153.8
2013 $168.0
2012 $176.8
2011 $168.1

 

DIVIDENDS PAID
(in millions)
2021 $170.6
2020 $155.9
2019 $145.6
2018 $136.4
2017 $121.0
2016 $114.2
2015 $107.6
2014 $97.6
2013 $89.2
2012 $84.1
2011 $80.3

BALANCE SHEET

ACCOUNTS RECEIVABLE, NET
(in millions)
2021 $984.7
2020 $714.2
2019 $832.8
2018 $794.4
2017 $732.4
2016 $703.2
2015 $704.6
2014 $657.7
2013 $551.9
2012 $512.9
2011 $493.3

 

TOTAL ASSETS
(in millions)
2021 $2,952.4
2020 $2,557.4
2019 $2,311.4
2018 $1,903.1
2017 $1,867.5
2016 $1,778.0
2015 $1,671.0
2014 $1,620.8
2013 $1,497.7
2012 $1,367.0
2011 $1,297.4

 

STOCKHOLDERS’ EQUITY
(in millions)
2021 $1,381.1
2020 $1,205.3
2019 $1,143.7
2018 $1,063.2
2017 $1,105.3
2016 $1,086.6
2015 $1,003.8
2014 $979.9
2013 $919.6
2012 $842.0
2011 $800.5

* Capital expenditures for the years ended December 31, 2021, 2020 and 2019 include capitalized cloud computing implementation costs.

Financial Highlights

Financial Highlights

SERVICE REVENUES
(in millions)
2017 $5,266.8
2018 $5,800.3
2019 $6,074.4
2020 $5,109.0
2021 $6,461.4
NET INCOME
(in millions)
2017 $290.6
2018 $434.3
2019 $454.4
2020 $306.3
2021 $598.6
DILUTED NET INCOME PER SHARE
2017 $2.33
2018 $3.57
2019 $3.90
2020 $2.70
2021 $5.36

DIVIDENDS DECLARED PER SHARE
2017 $ .96
2018 $1.12
2019 $1.24
2020 $1.36
2021 $1.52